●   SMS HOTLINE HOME      ABOUT US      DOMAIN REGISTRATION      WEB HOSTING      KNOWLEDGEBASE      SUPPORT      CONTACT US      CLIENT SPOTLIGHT     Wild Concepts Web Solutions Copyright © 2006-2011. Terms of Services .:. Billing Policy .:. Privacy Policy             Wild Concepts Web Solutions is the Web Hosting Division of Wild Concepts Innovative Works 2828 Quezon City Central Post Office 1168, MNL Philippines. Mobile +63 917 7337528 Telefax# +632 4435172 Wild Concepts Web Solutions is one of the best, fastest and most reliable cheap web hosting providers offering web hosting services for developers and starters. Domain Registration .:. Basic Hosting .:. Advanced Hosting .:. Professional Hosting .:. Elite Hosting Home About Us Knowledgebase Support Pre-Sales Inquiry Client Spotlight Terms of Services Billing Policy Privacy Policy Domain Registration Basic Hosting Advanced Hosting Professional Hosting Elite Hosting Wordpress Hosting Kennel.PH Hosting Web Design Services Affiliates CLIENT AREA CLIENT LOGIN 1. Sign-ups All our sign-ups go through a stringent fraud detection process.  Our verification personnel would cross-check all the information  given during the signup. This is done to establish that the account holder is aware of what they have purchased as also the fact  that the signup has been made with their knowledge. All the accounts are setup only after confirming the genuinity of the sign  up. 1. Payments All charges are shown in Philippine Peso (PHP) & United States Dollars (USD) ie P, $ We accept payments through:         • PayPal         • All Major Credit Cards via PayPal         • Globe GCash         • Smart Money         • Banco de Oro (BDO) Deposits         • Bank of the Philippine Islands (BPI) Deposits   3. Billing We accept annually, biennially & triennially on all our hosting plans.         3.1 Accounts paid for by any of our payment gateway would be setup only after we get proof of the payment being done.  All payments made via Globe GCash and or Smart Money must be confirmed by forwarding the complete transaction  details to our SMS hotline or by sending us the details of the transaction such as the amount, date & time and reference  number to email address billing[at]wildconcepts.net. For bank deposits, please follow the same precedure. Such accounts  would be setup after payment has been confirmed. 3.2 We require a written authorization by submitting a ticket for requests to change billing cycles, contact email address &  cancellation / termination of services. Requests made through our SMS hotline would not be accepted.           3.3 We send renewal reminders 10 days (Ten) before the actual renewal / due date. This is done so that our clients get  enough time to arrange for the funds required. A second reminder is also sent before the actual due date. The third &  final reminder is sent on the day of renewal itself.  3.4 A grace period of 7 days is given to all accounts. The hosting service is suspended on the 8th day of the account being  past due. A notification email is sent informing the customers about the hosting service being suspended. 3.5 We allow up to 15 (fifteen) days after the account has been suspended for the renewal to be paid. The account is  terminated once this period of 15 days is over. Under no circumstances would a backup or restoration of data be provided  to the client.           3.6 If the domain registration expires due to auto-renew being disabled, please notify us immediately and we will try our  best to renew the domain name for you. However should it come to the time when the domain has already been pushed  into the redemption period then you will be responsible for the one-time payment of redemption fee & the renewal  charges of the domain to renew your domain (this is the amount charged by our registrar, ICCAN Internet Corporation).  3.7 Accounts terminated due to any hosting violation, breach of our policies (TOS & BP) are not entitled to any sort of  refund what-so-ever. Instances where Wild Concepts Innovative Works has had to delete or terminate accounts (after  having evidence to substantiate the charges / violations) due to complaints of copy-right infringement, internet watchdog  complaints would also not be entitled for any refund at all.           3.8 Billing Information: You can update your billing information from the Client Area. If in case, you do not have the  access to change for some of the information, you need to contact our Billing & Accounts Services via Client Portal & the  changes would be done in 24 hours. Periodically it may become necessary for us to contact our customers regarding  account status. If the information provided to us is not current, it may lead to a failure to receive notices. Customers are  solely responsible for keeping all personal and billing information current at all times. We are not responsible for actions  that are taken as a result of a customer’s failure to respond to ournotices.           3.9 At any point of time, in cases where compensation has to be given for not having been able to provide the services  guaranteed on the website, the amount would not be more than 1 month’s hosting fees. 4. Money Back Guarantee Only first time sign-ups are eligible for refunds & the 7-day money back guarantee period. 5. Clarifications Please submit a ticket to our Billing & Accounts Services for any further queries or clarifications.