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Wild Concepts Web Solutions Copyright © 2006-2011. Terms of Services .:. Billing Policy .:. Privacy Policy
Wild Concepts Web Solutions is the Web Hosting Division of Wild Concepts Innovative Works
2828 Quezon City Central Post Office 1168, MNL Philippines. Mobile +63 917 7337528 Telefax# +632 4435172
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Policies apply automatically to all Wild Concepts Innovative Works clients upon subscription to the Services including subscription
through a third party or any commercial partner.
Customer agrees to use the Services only for lawful purposes, in compliance with all applicable law.
Wild Concepts Innovative Works provides hosting and domain registration services together with such other services as are agreed
between it and the customer (“the Services”).
The terms “we”, “us” or “our” shall refer to Wild Concepts Innovative Works
1. Conditions
By subscribing to any of the Services and opening an account with us (“the Account”) you (“the Customer”) agree to be bound by
these terms and conditions. These terms and conditions apply to all Wild Concepts Innovative Works. They set out the basis on
which we offer our services and should be read carefully.
2. Services
2.1 Wild Concepts Innovative Works will use reasonable efforts to supply a continuous service. However, Wild Concepts
Innovative Works is not liable for any loss of data resulting from delays outside of our control, missed or non-deliveries,
service interruptions or by errors or omissions of the customer. Wild Concepts Innovative Works is not responsible for any
losses suffered resulting from acts of god or force majeure including civil unrest, riots, floods, drought, fire, war and
imposing legislation.
2.2 You agree that Wild Concepts Innovative Works is not liable to you for any special consequential damages which you
may suffer as a result of loss of business, contracts, profits, savings or otherwise Wild Concepts Innovative Works is unable
to exercise control over material sent over the internet and excludes all liability of any kind for the publication by the
Customer of inaccurate, misleading, offensive, threatening or obscene material, or material that is in breach of Philippine
or other applicable law.
2.3 The Customer agrees that it will not re-sell, sub-lease, reassign or transfer any part of the Services.
2.4 YOU acknowledge and agree that details of YOUR name, address, telephone and fax numbers together with email
address(es) and assigned IP Addresses may be released to the RIPE NCC to ensure that both WE and YOU fulfill their
obligations under prevailing RIPE policies and that such data may be published in whole or in part in the RIPE WHOIS
database.
3. Prohibited Content
3.1 Customers must use the Services provided for lawful, authorized purposes only. Transmission, storage, or presentation
of any information, data or material in violation of any Philippine law is prohibited. The list of banned content includes, but
is not limited to :
a. Illegal Material – This includes illegally exploited copyrighted works, commercial audio, video, or music files, and
any material in violation of any regulation or material that is perceived to be misleading.
b. Warez – This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password
cracking, IP spoofing and encrypting of any of the above. Also includes any sites which provide “links to” or “how to”
information about such material.
c. HYIP – We do not allow any HYIP sites, or sites that link to or have content related to HYIP sites.
d. Proxy – We do not allow any proxy set-ups or connections or any sort of activity through remote proxy
connections in our Shared Hosting Servers. Any second violation will result in immediate Account termination.
e. IRC Hosts – Hosting an IRC server that is part of or connected to another IRC network or server or has a
connection to an IRC network.Servers or virtual hosting accounts, found to be connecting to or part of these
networks will be immediately removed from our network without notice. The server will not be reconnected to the
network until such time that you agree to completely remove any and all traces of the IRC server, and agree to let
us have access to your server to confirm that the content has been completely removed. Any second violation will
result in immediate account termination.
f. Defamatory content – any website content that makes a false claim, expressively stated or implied to be factual,
that may give an indivi-dual, business, product, group, government or nation a negative image.
g. Bit Torrents: Use of software and scripts for “bit torrents” or similar is not allowed on our servers. This includes
sending or receiving files using these mechanisms.
3.2 We are under no obligation to edit, review or modify the contents of your website. However, we reserve the right to
remove any content without notice. For the avoidance of doubt we do not pro-actively monitor messages that you may post
on our managed sites, but we reserve the right to remove such message at our sole discretion.
3.3 Any Customer found to be using the Services for any of the purposes contained in Clause 3.1 may have their Account
terminated without notice.
3.4 The Customer agrees to fully and effectively indemnify Wild Concepts Innovative Works against all losses, costs,
actions, proceedings, claims, damages, expenses, (including legal expenses) or liabilities, howsoever suffered or incurred
directly by Wild Concepts Innovative Works in consequence of the Customers breach or non-observance of this Clause 3.
3.5 The Customer shall defend and pay all costs, damages, awards, fees (including legal expenses) and judgments awarded
against Wild Concepts Innovative Works arising from breach or breaches of this Clause 3. Wild Concepts Innovative Works
may in its absolute discretion defend such claims and may compromise such claims with the consent of the Customer, such
consent not to be unreasonably withheld. The Customer shall provide Wild Concepts Innovative Works with the assistance
necessary to defend such claims, at the Customer’s sole expense.
4. Domains
4.1 You agree and understand that we are not the domain registrar therefore we do not have our own nominet tags or NIC
tags.
4.2 We register domains through a partner company. We do not place your details on the whois output of the domain due
to legal reasons however if you commit any sort of illegal activity we reserve full right to provide the appropriate personnel
with your details. If you wish to have your details displayed upon the whois output please contact us and we will be glad to
assist you.
5. Adult Content
We do not allow pornographic or sexually-explicit images of children or any pictures/ video which are obtained illegally to host on
our servers. Wild Concepts Innovative Works reserves the right to suspend any account publishing offending content.
6. Gambling Websites
We do offer web hosting services to Poker and Online Gambling websites and Online Casino’s as you are granted the necessary
permissions by license, permit, registration, or exemption, as provided by the Bill. If you don’t have necessary license then you
need to ensure that nothing illegal is operated from your account as per Philippine Laws.
7. Server / Resource / Staff Abuse
7.1 You agree and understand that any attempts to undermine or cause harm to any of our servers is strictly prohibited
and that we take no responsibility for the use of our clients’ accounts.
7.2 If you abuse the resources we provide in any way, we reserve the unqualified right to immediately deactivate your
Account without refund.
7.3 If you operate any site using what we deem to be excessive CPU cycles or any resources that cause strain to other
sites, we reserve the right to impose new terms on you in exchange for the current terms that you enjoy (i.e. an upgrade).
You are allowed to use up to 25% of total resources available on a shared server and if your account continues to use more
than 25% of the resources, it will result in suspension.
7.4 Denial of Service (DOS) attacks directed at Wild Concepts Innovative Works, or any attempts to launch a DOS attack
from our servers are strictly prohibited. All infractions and or suspected infractions will be vigorously investigated and may
result in immediate termination of your Account.
7.5 Wild Concepts Innovative Works reserves the right to disable/delete any feature or application provided on shared
hosting service without notification if that feature/application is found to be detrimental and/or is hampering the web
servers’ overall health and performance.
7.6 Wild Concepts Innovative Works doesn’t register/install any 3rd party DLLs/EXEs or software on our Shared Hosting
Servers. We do follow a strict security policy which doesn’t allow us to install any such third party/custom made DLLs,
which may contain malicious code, viruses, worms or trojans & causing further problems for the other clients hosted in the
shared hosting environment.
8. Bandwidth
If your account exceeds the bandwidth limit and you do not wish to upgrade your Account and continue to exceed the limit, the
Account shall be suspended until you demonstrate to us that you have taken measures to ensure that the limit won’t be exceeded
again or upgrade your account, whichever is earlier. The Account will be reactivated in the following month.
9. Commercial Advertising- Email (SPAM)/UNSOLICITED COMMERCIAL EMAIL (UCE)
You agree and understand that spamming, sending unsolicited emails from our servers or using email addresses that are
maintained by us is STRICTLY prohibited and will qualify your Account for immediate deactivation with no refund. Wild Concepts
Innovative Works would be the sole arbiter as to what constitutes a violation of this Clause.
10. System and Network Security and Back Ups
Customer is prohibited from utilizing Wild Concepts Innovative Works Hosting services to compromise the security or tamper with
system resources or accounts on computers at the Premises or at any third party site. Wild Concepts Innovative Works itself
secures it server’s the best we can but Wild Concepts Innovative Works is not responsible if your site has been hacked what so
ever it is your duty to make sure all script’s that you are running are up to date to avoid any exploits which could cause your site
harm.
Wild Concepts Innovative Works will make all possible efforts to provide a backup mechanism and keep complete backup copies of
all shared hosting solutions. Wild Concepts Innovative Works does not guarantee the existence, accuracy, or regularity of its
backup services and, therefore, you are solely responsible for making back-up files in connection with your use of the Services.
Wild Concepts Innovative Works should not be held responsible of any loss of data or data corruption.
11. Billing
11.1 Invoices are generated 7 days before the official due date. Payment must be made by the due date to avoid the
suspension of your account. If no payment is received, your account will be suspended 5 days after the official due date. If
no attempt is made within the next 7 days to pay due invoice(s), we reserve the right to permanently terminate your
account and format all data held. In total 15 days from the official due date will pass before we permanently terminate
your account.
11.2 Payments made via Globe GCash , Smart Money & PayPal requires verification. You agree and understand that your
account will be created within the minimum of 12 hours but not more than 24 hours upon payment verification.
11.3 For Globe GCash & Smart Money payment gateway, you agree and understand that you have to confirm your payment
by using the payment confirmation form on our website or forwarding the complete transaction details to our SMS hotline.
12. Control Panel Support
12.1 You agree and understand that our staff members will not help you over ticket support to setup email accounts, sub-
domains, add-on domains or install any of the applications. We have restricted our staff from the client control panel login.
12.2 You will need to upload your website from your end using file manager or an FTP software. Databases should be
uploaded from PHPMyAdmin and sub accounts like FTP, Mailboxes, Sub-domains, Add-on domains, Parked domains which
should be setup from the client’s end only.
13. Refunds & Cancellation
If you have paid yearly for your account but cancel while having unused months not yet paid for, the remaining unused amounts
will not be refunded. Customers have 7 days to request a refund regardless of how many days, weeks, months or years you have
paid for. You must allow up to 30 days for credit and refunds to be processed and applied to your account. You can only cancel
your account by opening a support ticket with our billing department supplying your: Main account domain, username, and
password. If you violate our terms of service refunds are not given under any circumstances. If you open any disputes with any of
our payment processors we are allowed to suspend your account so we can investigate. We reserve the right to cancel, suspend,
or otherwise restrict access to the account at any time with or without notice.
Domain registrations are excluded from the Refund & Cancellation Policy.
14. Modification of Terms of Service
Wild Concepts Innovative Works reserves the right to modify or change these terms of service, billing policy & privacy policy at all
times. All customers are bound by the latest terms of service published on this website.
15. Termination
15.1 We reserve the right to refuse, terminate, or suspend your access to the Services for any reason at our sole discretion
upon giving 14 days written notice to you.
15.2 We may suspend your Account immediately upon breach by you of any of the terms and conditions herein, including,
without limitation, ate or non-payment of monies due.